Privacy Policy

Introduction

HelloStampPdf, as data controller, attaches great importance to protecting your personal data. This privacy policy explains how we collect, use and protect your data in accordance with the General Data Protection Regulation and the French Data Protection Act.

1. Data controller

2. Data collected

When you use the HelloStampPdf platform, we collect the following categories of data:

3. Purposes of processing

Your data is collected and processed for the following purposes:

• Creating and managing your user account
• Providing the PDF stamping services
• Managing credits and billing
• Improving our services
• Security and fraud prevention
• Meeting our legal obligations
• Sending information about the service

4. Legal basis for processing

Processing of your data rests on the following legal bases:

• Performance of the contract: To provide the services
• Legal obligation: For regulatory and accounting compliance
• Legitimate interest: To improve our services and for security
• Consent: For certain marketing communications, which are optional

5. Data recipients

Your data may be passed to the following recipients:

• Authorised HelloStampPdf staff
• Service providers for hosting, payment and email delivery
• Legal authorities on justified request

We ensure that all our processors comply with the GDPR and guarantee an adequate level of protection for your data.

6. Retention periods

Your data is kept for the following periods:

• Account data: For the duration of the contract plus three years
• Billing data: Ten years, as required by accounting law
• Connection logs: Twelve months at most
• Uploaded documents: According to the retention period chosen by the user, or deleted on request

7. Data security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or disclosure:

• Encryption of data in transit over HTTPS and TLS
• Secure document storage
• One-time code authentication
• Secure hosting
• Regular backups
• Strict access control

8. Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Obtain a copy of your data
• Right to rectification: Correct inaccurate data
• Right to erasure: Delete your data, subject to conditions
• Right to restriction: Restrict the processing of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to withdraw consent: At any time

To exercise these rights, contact us at: contact@hellostamppdf.com

You also have the right to lodge a complaint with the French data protection authority, the CNIL: www.cnil.fr

9. Cookies

Our platform uses cookies that are strictly necessary for the service to work:

• Session cookies: To keep you signed in
• Security cookies: To protect against attacks
• Preference cookies: To remember your choices

You can set your browser to refuse cookies, but this may affect how the platform works.

10. Transfers outside the EU

Some of our service providers, for hosting and email delivery, may be located outside the European Union. Where that is the case, we ensure they guarantee an adequate level of protection through standard contractual clauses or other approved mechanisms.

11. Changes

We reserve the right to amend this privacy policy at any time. Any change will be brought to your attention and the updated version will be published on this page.

12. Contact

For any question about this privacy policy or the processing of your data, you may contact us: